When the daughter of veteran 911 call center operator Pamela, and her estranged husband Jeremy, a Senior Police Officer, are kidnapped and held hostage. Not knowing who or why, the one thing they do know is if they fail to discreetly collaborate with one another - they will be solely responsible for facilitating the biggest crime in the city's history. Now they must race against the clock to make the choice of their lives - save the city - or save their daughter.